In case you have any questions about a product, you can call/whatsapp us on the following number - +91 9562361121. You can also share an email to  info@sysostore.com. We will be happy to assist you.

You can add the chosen items to your shopping cart and place an order on our website, or you can also get in touch with us at +91 9562 361 121 and we can place the order on your behalf. 

Yes, our WhatsApp number is  +919562361121.

We are headquartered in Bangalore and our warehouse is located in both Bangalore
and Palakkad. We have physical stores in Kochi, Palakkad, Bangalore

As soon as your order has been placed, an email as well as a Whatsapp notification with the details of your order will be sent to you. You can track the shipment by clicking on the link provided in the email/message.

Yes, you can do so either by contacting us through email or on our WhatsApp helpline number provided in the “Contact us” section on our website.

a. It is not possible to share samples of our collection with you. However, we can share real-time images if required on a case-to case basis.

b. We are committed to providing premium quality products to our customers. Once you receive your order, you are simply going to love our range for its supreme quality and finish. You can also cross-check reviews for the concerned product on the respective product page on our website before placing an order.

We are sourcing the best quality items from PRC

a. You can opt for express shipping while placing your order(charges begin from Rs.200 and vary depending upon your order value).

b. We can expedite your delivery only for select pin-codes to reach you within 4-5 days. Kindly get in touch with our Customer Care team for more details.

No. We currently have no app. You can order from our website

a. At the checkout page, when you add your pincode and address details, an estimated date of delivery is shown to you.

b. Once you have placed your order, you can also check the status via the tracking link shared with you through WhatsApp email.

a. The delivery time is dependent on the logistic network available in your location and the area’s serviceability. We always try to procure the item and deliver it as soon as possible. 

b. However, you can opt for express shipping on the checkout page and check the estimated delivery date before placing the order. 

It depends on the order value and country. For further inquiry, kindly get in touch with our Customer Care team.

Yes, we can. You can add a note on the checkout page to not include the invoice in your order or you can also contact us with your order ID and we will be happy to assist you.

Yes, it can be gift-wrapped. The gift wrap charges are Rs.25 per item. You can select the “Add Gift Wrap” option on your cart for the desired order item.

a. We pack our products with a lot of care and love so that it reaches our customers safely. In the unlikely event that your merchandise arrives damaged, please send us a photo of the damaged product and box within 24 hours of receiving your order. We will resolve this immediately for you.

b. We ship several thousand parcels a day and incorrect products, missing products or theft in transit is extremely rare. In such a case, please reach out to our team via email/WhatsApp as soon as possible and take a video before opening your box. In case you receive an SMS stating the order has been delivered and you have in fact not received the parcel, please reach out to the Syso team within 24 hours of receiving the successful delivery email/SMS.

We would require the returned items to have their original packing. The merchandise must be unused and in the same condition that you received it. We would also require all original papers to be returned with the product.

a. We try our best to curate products that fit all spaces, but we understand that sometimes they might not fit in your home as expected. For such instances, we do provide return services. We accept returns only up to 7 days post-delivery of the order. We would request you to clearly mention the items you wish to return. While returning a product, please make sure it is the correct one before you hand it over to the pickup agent.

b. The return will be processed without any charges. We will pick up the product(s) from your doorstep and once it has been picked up, we will issue store credits worth the value of items returned so that you can shop for anything else on our website. Shipping charges (if any) paid at the time of placing the order are not refundable.

c. We reserve the right to deny a return or to charge for the return if multiple returns have been initiated from the same account within a short time frame. 

Orders cannot be cancelled/altered after 4 hours of placing the order. Once an order is packed/shipped, it cannot be cancelled and will be treated as a return if there is non acceptance. For COD orders, Syso reserves the right to deny future orders. In case of prepaid orders, Syso will reserve the right to charge 2-way shipping costs.